| Issue ID | 1703505 |
| Internal NHTSA # | 11374135 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2012 |
| File date | 11/11/20 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | My mercedes has a recall for the takata air bags. I do not live in close proximity to a mercedes dealership. I have spoken to the dealership in orange park, fl which is around 85 miles away. I have, also, spoken to mercedes customer care. Neither will assist in having my car picked up and taken to the dealership or are they offering any assistance in removing a barrier to have the air bag replaced. I understand this is an important recall but how do i comply and mitigate risk of injury if mercedes is not willing to help car owners who live in rural areas? Please advise. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BLACKSHEAR, GA |
| VIN pattern | WDDGF4HB9CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |